Not just Fully Managed Servers with expert Technical Support - but also Full Core Product Support.
We host our clients sites on high specification servers that are never pushed near to their limit - servers that are either owned by us or rented exclusively for our own use. We never rent space on servers shared with other users.
Our servers are located at a major data centre that provides us with 24x7 support - enabling us to offer you the support you expect even if we lose remote access to our servers out of business hours.
All our hosting products include product support - hence the "hops" nomenclature. Product support includes a level of after sales service and benefits relating to the web site or application being hosted that is far above that commonly provided.
All our hosting services include robust and flexible email facilities, allow multiple domain names to point to one site, and include whatever database or other services necessary to run your individual site. Each server has its own dedicated backup server, backups are performed nightly, and the backup server is itself backed up to a secondary backup server!
Our hosting packages are fully scalable upwards (right up to dedicated servers), but under normal circumstances the most appropriate hosting package will be the one named at the same level as your chosen web site ("Start", "Xtra", or "Bspoke").
NOTE: In addition to hosting and support packages detailed below which are designed to complement our own web site and e-commerce solutions, we would be pleased to quote for your hosting requirements for sites that you have had developed by a third party.
